Terms & Conditions

Welcome to gk99, Bangladesh's trusted online gaming platform. These Terms & Conditions govern your use of the gk99 website, mobile interface, games, and all associated services. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to these terms in their entirety.

gk99 reserves the right to update, modify, or amend these Terms & Conditions at any time. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically to remain informed of any updates.

1. Acceptance of Terms

By accessing the gk99 platform — whether via desktop browser, mobile browser, or any application — you enter into a legally binding agreement with gk99. These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, form the complete agreement between you and gk99 in relation to your use of the platform.

If you do not agree with any part of these terms, you must immediately stop using the gk99 platform. Continued use constitutes full and unconditional acceptance of all terms set out herein.

2. Eligibility Requirements

To register and use the gk99 platform, you must satisfy all of the following eligibility criteria without exception. gk99 reserves the right to verify your eligibility at any time and to suspend or terminate accounts that do not meet these requirements.

• You must be at least 21 years of age. Minors are strictly prohibited from registering or placing bets on gk99.
• You must be a resident of or physically located in Bangladesh at the time of account registration.
• You must not already hold an active or suspended gk99 account under any name or identity.
• You must be acting on your own behalf as an individual and not on behalf of any third party, business, or organization.

gk99 conducts age verification and identity checks as part of our Know Your Customer (KYC) obligations. Providing false information during registration is a serious breach of these terms and may result in immediate account closure and forfeiture of all balances.

3. Account Registration & Security

Each user is permitted to hold only one account on the gk99 platform. Opening multiple accounts — whether using different email addresses, phone numbers, payment methods, or device identifiers — constitutes a violation of these terms. gk99 may use automated systems to detect duplicate registrations and will act accordingly.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. gk99 strongly recommends the following practices to protect your account:

• Use a strong, unique password that you do not use on any other website or application.
• Never share your login credentials with any other person, including friends or family members.
• Log out of your account after every session, particularly when using shared or public devices.
• Notify gk99 support immediately if you suspect any unauthorized access to your account.

Account Verification (KYC)

gk99 may request identity verification documents at any time, including National ID (NID), passport, or other government-issued identification. Verification is required before processing any withdrawal. Failure to complete KYC verification within the requested timeframe may result in account suspension and delayed withdrawal processing.

4. Deposits, Withdrawals & Payments

gk99 supports a range of secure payment methods tailored for players in Bangladesh. All financial transactions are processed using industry-standard SSL encryption to protect your data and funds at all times.

Deposit Policy

All deposits must be made using payment methods registered in your own name. gk99 does not accept deposits from third-party payment accounts. Accepted deposit methods include:

• bKash — Bangladesh's leading mobile financial service, accepted for instant deposits.
• Nagad — Fast, reliable mobile money transfers accepted on gk99.
• Rocket (Dutch-Bangla Bank) and other supported digital wallets as displayed on the platform.

Withdrawal Policy

Withdrawal requests are subject to the following conditions. Failure to meet any condition may result in delays or the withholding of funds pending further review:

• Your account must be fully KYC-verified before any withdrawal is approved.
• Withdrawals must be made to the same payment method used for the original deposit.
• Minimum withdrawal amount is ৳500. Processing times vary by payment method and are typically completed within 24-72 hours on business days.

5. Bonuses & Promotions

gk99 offers various bonuses and promotions to reward both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms attached to individual offers:

• All bonuses are subject to a wagering requirement. The rollover requirement for each bonus will be clearly stated at the time of the offer. Players must complete the rollover before any bonus-derived winnings may be withdrawn.
• gk99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Changes will be reflected on the promotions page of the platform.
• Bonuses are non-transferable and may not be exchanged for cash unless the full wagering requirement has been met and the applicable withdrawal conditions are satisfied.
• gk99 reserves the right to void bonuses and related winnings if fraudulent activity, bonus abuse, or collusion is detected on a player account.

Welcome bonuses and first-deposit offers are available to new players only and may be claimed once per household, device, or IP address. Attempting to claim a new-player bonus more than once is considered bonus abuse and will result in account review.

6. Gameplay & Betting Rules

All games available on gk99 — including cricket betting, live casino tables, slot games, fishing games, and crash games — are subject to the following general rules, as well as any game-specific rules displayed within the game interface or on individual game information pages.

Betting Integrity

All bets placed on gk99 must be placed in good faith for personal entertainment purposes. Systematic exploitation of technical errors, deliberate disconnection to avoid bet settlement, coordinated play to manipulate outcomes, or any other form of unfair advantage is strictly prohibited. gk99 reserves the right to void any bet placed in violation of this principle.

Technical Errors & Malfunctions

In the event of a game malfunction, software error, or technical failure that affects the outcome of a game round, gk99 reserves the right to void the affected bets and return stakes to players. We are not liable for losses caused by internet connectivity issues on the player's side. gk99 is committed to prompt resolution of any verified technical error reported to our support team.

Cricket Betting Specifics

All cricket betting markets — including BPL (Bangladesh Premier League), IPL, T20 World Cup, and other international tournaments — are settled based on official match results. In the event of a match being abandoned, reduced, or rescheduled, gk99 follows industry-standard settlement rules which will be communicated to affected players via the platform. Void bets are returned as stakes; partial-result markets may be settled on available results at gk99's discretion.

7. Responsible Gaming

gk99 is firmly committed to responsible gaming. We believe that gambling should remain a form of entertainment and never become a source of financial stress or personal harm. We provide a suite of tools to help players maintain control over their gaming activity:

• Deposit limits — Set daily, weekly, or monthly deposit caps to manage your spending on gk99.
• Time-out — Request a temporary break from the platform ranging from 24 hours to 6 weeks.
• Self-exclusion — Permanently close your account if you feel gambling is no longer a healthy activity for you.

If you believe your gambling habits are causing harm to yourself or others, we urge you to contact our support team at [email protected] immediately. You may also seek independent guidance from qualified support organizations. gk99 will never market to players who have self-excluded or requested account closure.

8. Intellectual Property

All content on the gk99 platform — including but not limited to logos, graphics, game interfaces, text, images, software code, and database structures — is the exclusive intellectual property of gk99 or its licensed third-party providers. All rights are reserved. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any gk99 content without express prior written consent.

The gk99 brand name, logo, and associated marks are trademarks of gk99. Unauthorized use of any gk99 trademark in connection with any product, service, or promotion is strictly prohibited and may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, gk99 shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including losses resulting from technical failures, unauthorized account access, or changes to service availability. gk99 provides the platform on an 'as-is' and 'as-available' basis without warranties of any kind.

gk99 makes no guarantee that the platform will be uninterrupted, error-free, or completely secure at all times. Scheduled maintenance windows and emergency technical interventions may temporarily affect service availability. We will endeavour to communicate planned downtime in advance wherever reasonably practicable.

10. Amendments & Governing Law

gk99 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered users via email or an in-platform notification with reasonable advance notice where possible. The most current version of the Terms & Conditions is always available on this page. Your continued use of gk99 following the publication of updated terms constitutes acceptance of those changes.

These Terms & Conditions are governed by and construed in accordance with generally accepted principles of fair online gaming practice. gk99 operates as a safe and reliable platform committed to player protection, data security, and fair play. Any disputes arising out of or in connection with these terms shall first be addressed through our customer support team, with escalation procedures available to players who remain dissatisfied following initial resolution.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any rights available to you under these terms, please contact the gk99 support team. Our dedicated team is available 24 hours a day, 7 days a week, to assist you promptly and professionally.